๐Ÿ• Monโ€“Fri 10:30amโ€“9pm ยท Satโ€“Sun 10:30amโ€“9:30pm ๐Ÿ“ž +91 88841 11108
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๐Ÿ›ก Customer Assurance

Our Warranty Policy

We stand behind every product and service we provide โ€” with clear terms and a simple claims process.

โ„น๏ธ For all warranty queries, visit either store or call +91 88841 11108. Please carry your original purchase receipt.
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Frames โ€” 1 Year
All frames purchased at LensHut are covered against manufacturing defects for 12 months from date of purchase.
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Optical Lenses โ€” 1 Year
Prescription lenses are warranted against manufacturing defects and coating failures for 12 months.
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30-Day Adaptation
Not satisfied with your progressive lenses within 30 days? We will adjust or replace them at no extra charge.
Process

How to claim

01
Bring your receipt
Visit either LensHut store with your original purchase receipt and the defective product.
02
Assessment
Our optometrist or technician inspects the product. This typically takes 15โ€“30 minutes in store.
03
Repair or replacement
Approved claims are resolved within 3โ€“7 working days by repair or full replacement.
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